1. Introduction
Welcome to AirtrekConnect. These Terms and Conditions ("Terms") govern your use of our website and the Managed IT Services we offer. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Services Provided
AirtrekConnect provides a range of Managed IT Services for businesses, including but not limited to:
User Security
Endpoint Security
Endpoint Management
Managed Data Center Colocation Services
Managed SD-WAN Solutions
UCx SmartVoice SIP Trunking
Enhanced Team Messaging with an All-in-One App
Cloud Calling and Business VoIP Phone Services
3. Account Registration
To access certain features of our services, you may be required to create an account. You agree to:
Provide accurate, complete, and up-to-date information during the registration process.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
Be responsible for all activities that occur under your account.
4. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:
Using our services to transmit or store any illegal or harmful content.
Attempting to gain unauthorized access to our systems or data.
Interfering with or disrupting the operation of our services or networks.
5. Payment and Billing
Charges for our services will be as specified in the applicable service agreements or contracts. You agree to:
Pay all fees and charges in accordance with the terms of your service agreement.
Provide accurate and complete billing information.
Notify us promptly of any discrepancies or issues with billing.
6. Termination and Suspension
We reserve the right to suspend or terminate your access to our services at any time, with or without cause, including if we believe you have violated these Terms. Upon termination, you will be responsible for any outstanding fees or charges.
7. Intellectual Property
All content, trademarks, and other intellectual property rights on our website and in our services are owned by or licensed to AirtrekConnect. You may not use, copy, or distribute any such intellectual property without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, AirtrekConnect will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim related to our services will be limited to the amount you paid for the services that are the subject of the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless AirtrekConnect and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your use of our services or your violation of these Terms.
10. Privacy
Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the practices described in the Privacy Policy.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Address: 525 W Monroe St, Chicago, IL 60661
Phone: +1 312-465-4300
Thank you for choosing AirtrekConnect. We look forward to providing you with exceptional IT services.