1. Introduction
Welcome to AirtrekConnect. We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Managed IT Services for business.
2. Information We Collect
2.1 Personal Information
When you visit our website or engage with our services, we may collect personal information, including but not limited to:
Contact Information: Name, email address, phone number, and business address.
Account Information: Username, password, and any other information necessary for creating and managing your account.
Communication Records: Emails, phone calls, and other communications with our support team.
2.2 Business Information
In addition to personal data, we collect information related to your business, such as:
Business Details: Company name, industry, size, and contact information of key personnel.
Service Usage Data: Information about the IT services you use, including access logs, service configurations, and usage patterns.
2.3 Technical Data
We may collect technical information related to your use of our services, including:
Device Information: IP addresses, device types, browser types, and operating system details.
Usage Data: Access times, pages viewed, and other usage metrics.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: Deliver, manage, and improve our IT services and support.
To Communicate: Send updates, notifications, and promotional materials related to our services.
To Analyze and Improve: Monitor and analyze service usage to enhance our offerings and user experience.
To Maintain Security: Detect, prevent, and address technical issues and security threats.
4. How We Share Your Information
We do not sell or rent your personal or business information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist us in delivering and improving our services.
Legal Requirements: When required by law or to comply with legal processes or requests from governmental authorities.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business.
5. Data Security
We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Encryption: Protecting data transmitted to and from our servers using encryption technologies.
Access Controls: Limiting access to your information to authorized personnel only.
Regular Audits: Conducting regular security assessments and audits to ensure the effectiveness of our security practices.
6. Your Choices and Rights
You have the following rights regarding your information:
Access and Correction: Request access to and correction of your personal information.
Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and collect data on website usage. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Address: 525 W Monroe St, Chicago, IL 60661
Phone: +1 312-465-4300
Thank you for trusting AirtrekConnect with your IT needs. We are committed to safeguarding your information and providing exceptional service.
