Endpoint Management

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Endpoint management is a crucial yet often overlooked aspect of network security, as endpoints are prime targets for cybercriminals. Servers and workstations are intricate machines that need regular maintenance and repair to function effectively and have a long lifespan.

Maintain Servers and Workstations with Endpoint Management
Managing endpoints effectively is challenging for many businesses due to limited resources and budget constraints, as well as a shortage of skilled personnel. Keeping systems healthy, stable, and performing optimally can improve efficiency, reduce costs, minimize downtime, and boost employee productivity and morale.

Key Benefits:
Reduce Costs
Enhance Service Levels
Minimize Downtime
Simplified Endpoint Management with TPx
TPx specialists act as an extension of your team. Combined with top-tier remote monitoring and management tools, TPx offers unparalleled support for endpoint management. Our team ensures your endpoints are functioning properly through:

Monitoring, Alerting, and Reporting
Automated monitoring, alerting, and scheduled reports provide data on device availability, health, performance, and inventory. Depending on the service package, alerts can be actionable by either TPx or the customer.

Remote System Support
TPx’s endpoint management service includes 24/7 troubleshooting, repair of covered devices, and proactive support for customer requests or identified alerts. Remote system support addresses issues with hardware, device drivers, operating systems, and select third-party applications.
System Patching
Managed, automated patching of operating systems and select third-party applications ensures your technologies run smoothly. Operational and security patches are applied and monitored remotely, with reporting available.
Lifecycle Management
End-of-life status management includes notifications for hardware warranty expiration and manufacturer end-of-support status for operating systems and other applications. Post-warranty hardware support packages are available at an additional cost.

Set Your Business Up for Success with Endpoint Management
We help you leverage cost-effective and scalable support, allowing you to apply the right skillsets at the right time. Since we manage to a specific service level, not a staffing level, we can efficiently handle any volume of work 24/7/365. You’ll also gain valuable insights into your servers and workstations with a comprehensive dashboard and reporting to ensure your endpoints are healthy and operating at peak performance.
Understanding Endpoint Management and Its Functionality
Endpoint management provides businesses with comprehensive visibility and control over the health and performance of their systems using advanced remote monitoring and management (RMM) tools. TPx’s solution is supported by a well-trained team, available 24/7/365, delivering efficient remote support and exceptional customer service.

Questions

Frequently asked questions:

What do managed IT services include?

Managed IT services include end-to-end management of your company's IT infrastructure, including user support, data security, endpoint management, communications solutions, network management and more. We keep your systems up and running, minimizing downtime and increasing productivity.

What measures do you take to protect data?

AirtrekConnect protects your data with advanced security technologies, including endpoint management, data encryption, regular security updates, and threat monitoring and response. We also conduct security training for employees to reduce human factor risks.

Are your services suitable for small businesses?

Yes, our managed IT services are designed to meet the needs of both large corporations and small businesses. We offer flexible and scalable solutions to help your business grow while increasing productivity and protecting your data.

What are the benefits of using SD-WAN?

SD-WAN provides flexibility and efficiency in managing your network, allowing you to use any available Internet connection to ensure high quality of service and security. This allows you to optimize the performance of mission-critical applications, reduce network costs and ensure continuous operation even in the event of failures.